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Frequently Asked Questions



My cut out is about a half inch larger in height and in width than your maximum suggested cut out size of 6.5 x 14 inches for the 5 x 12 port window. Can I still use this size port?

Yes, you can, by filling in the opening so the cutout is no bigger than 6.5 X 14 inches.  You may accomplish this by using epoxy, but consult a professional if you are not sure how to use the material.  You'll still have good structural integrity because we bolt our ports in place.